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F.A.Q.

How Can We Help You?

Do you have questions, concerns or feedback regarding your child, your child's school or the HSE School District? HSE Schools is committed to building healthy partnerships between students, parents and community members to better support the well-being of students academically, socially and emotionally. Creating environments that foster mutually respectful and engaging communication is a priority for Hamilton Southeastern.   

Frequently Asked Questions By Department

Business Office 

How can I verify HSE School employment? 
Contact our Payroll Department at 317-594-4100 or by email


How can I rent a school building to hold our annual meeting?  
Visit our Facilities web page for more information. You may also call 317-594-4100 or contact Caycie Williams by email (use the staff directory search box at the bottom of this page).


Whom do I call if I have questions about a bill I received for text books?
Reach out to your building treasurer. If you need to escalate an issue to administration, please contact Melissa Callahan at 317-594-4100 by email (use the staff directory search box at the bottom of this page).


I have some questions about my 403B. Whom should I call?
Contact Melissa Callahan at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

 

Exceptional Learners

I have questions about my child's IEP, who is the best person to talk to?
You'll want to check in with your school's counselor first. If you have additional concerns or questions, contact Shelly Allman at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

If I suspect that my child has a disability, what should I do?
Check out our Exceptional Learners page. If you need additional help, contact your building counselor. If you have additional questions or concerns, contact Shelly Allman at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Food Services

I had a question about the Free and Reduced lunch program. Whom can I speak with to see if I qualify?
Visit our Food Services page for more information. In addition, you may contact Tami Luce in Food Services at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

My child is graduating and still has a lunch balance on their account.  How can I get that money refunded to me?
Fill out a refund request here: Food Services page. If you have additional questions, feel free to call our Food Services group at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Health Services

Is there someone I could talk to about vaccination requirements for school?  
Reach out to your child's school nurse. If you need to escalate an issue, you may reach out to our Director of Health Services, Amy Hanna at 317-594-4100 or by email (use the staff directory search box at the bottom of this page). 

Human Resources

I would like more information about becoming a substitute. Where can I find more information?  
More information regarding substitutes can be found on the website under Human Resources. If you have additional questions, contact Diane Howell at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

School Safety

I had questions about the Parent Background Check process.  Whom should I talk to?
We use Safe Visitor as our background screening platform. You will find more information about the process on our School Safety page. If you have additional questions, please contact Tobi Fields at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Student Services

I live in the HSE school district but I would rather go to a different elementary school than the one my neighborhood attends. Is there an option to do that?  
Yes, you would need to fill out a Transfer Appeal. Contact Julie Hays at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Teaching and Learning

Whom do I call to inquire about ENL Programs?
You can talk to the ENL Collaborative Teacher at your school or contact Danielle Riego at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Where can I find out more information about HSE's High Ability Services?
You can visit the High Ability page for more information or contact Erin Mohr at 317-594-4100 or by email (use the staff directory search box at the bottom of this page).

Whom do I call for Mental Health Services?
If you feel your student would benefit from mental health services, reach out to your child’s school counselor to discuss options. 


Whom could I call regarding the HSE Preschool Program?
Contact our Preschool Coordinator, Jeanne Baldwin at 317-915-4256 or by email (use the staff directory search box at the bottom of this page).

Where do I enroll my child at HSE Schools?
Our enrollment is all processed online. Once you've completed your registration, feel free to reach out to your child's school to speak with the registrar.   

Transportation

How will I know the bus schedule of when/where my child will ride the bus?
Bus schedules are released a few days before the first day of school. 

What if I have a concern about an issue that occurred on the bus?
Please call the transportation department at 317-594-4117 or by email.

Search the Staff Directory

When you have a concern, inquiry or suggestion - follow these steps:

 

Classroom-related Issue

Please contact your child's teacher or counselor.

Have a classroom or student-specific concern, inquiry or suggestion regarding instruction, discipline, behavior, etc? Many questions and concerns can be resolved in the classroom with your teacher. You may contact your child's teacher using our District Directory

 
If not resolved

Please contact the school principal or assistant principal at your school.
If not resolved

Please contact the district office at 317-594-4100.

 

School-related Issue

Please contact the school's main office.

Have a building concern, inquiry or suggestion regarding the facility, food services, transportation, athletics, etc.? Please contact the school principal, assistant principal, Dean of Students or Athletic Director at your school using our District Directory.

 

If not resolved

Please contact the administrator that oversees the appropriate department at the district office. If you're unsure who that is, please call 317-594-4100.
 
 

District-related Issue

Please contact the district office.

Call 317-594-4100 or email. You may also use our District Directory to email an administrator or Superintendent.

 
If not resolved

Hamilton Southeastern is overseen by seven elected officials. The Board of School Trustees welcomes and encourages parents, students and community involvement in all matters regarding HSE Schools. You may send an email to the Board President with concerns. Please note, a response by the Board may not be possible, but all communication is read and may be forwarded to the appropriate personnel to resolve your issue. Get more information about our current Board of School Trustees.