Tech Help

Hamilton Southeastern classrooms employ many tools and resources to foster deep learning and the development of 21st-century skills. Among these are digital tools and resources.

When digital devices are used in HSE classrooms, they serve as learning and creation tools (Jonassen, D., Carr, C., & Yeah, H. 1998). HSE is a 1:1 school corporation; that is, each student in grades K-12 uses a personal digital device as a learning tool.

Securly Certificate

This is required for internet use.

Device Specification

All incoming students in Kindergarten, 5th grade, and 9th grade will be issued an iPad 10th gen at the start of the 2024-2025 school year. There is no rental fee at Hamilton Southeastern Schools. Students in these grades are not eligible to bring your own (BYO) devices.

K-8th

Kindergarten and 5th graders will be issued an iPad 10th generation.
iPad models (excluding iPad Pros and iPad Minis) 7th generation and newer are approved devices. Models subject to change depending on state and testing requirements.
Families with students enrolling in 1st - 4th and 6th - 8th grades may provide their own iPad or rent an iPad. Rental forms must be filled out in Skyward.

9th-12th

Incoming Freshman will be issued an iPad 10th generation.
A personal computing device - a tablet or laptop (excluding Smartphones, Chromebooks and iPad Minis) that has at least a 9" screen.
Families of students enrolling in 10th -12th grade may provide their own device or rent a 13" MacBook Air which includes a charging brick and cord. Rental forms must be filled out in Skyward.

Frequently Asked Questions

Student Email Accounts

Will my student have an email account? HSE Schools provides students with a Microsoft Office 365 account, which includes email, calendar, and cloud storage (OneDrive). This account also includes the Microsoft Office Suite (Word, PowerPoint, Excel) with up to 5 FREE downloads per student to install on personal devices and home computers/laptops!

Can I forward my student’s emails to my account for the purpose of supervision? Students in grades K-6 with these accounts cannot have mail forwarded to an email address outside of the school’s domain. This is because students in those grades can only send and receive email from other teachers or students inside HSE’s domain. Students in grades 7-12 can have their email forwarded, because these limitations are not in place for their accounts. Regardless, parents are encouraged to know the login information for their student’s accounts and be aware of activity inside of those accounts.

Don’t students have to be 13 or older? Accounts can be created for students under the age of 13. Please refer to your school’s handbook regarding account information. In the event that a family wishes to opt out of accounts provided by the school, they must inform the school in writing within two weeks of the receipt of the handbook.

Can I just have my child use our own account? HSE does not recommend that families set up their own accounts. The use of common domain email and drive accounts allows for improved efficiencies and collaboration between teachers and students. For example, if a teacher uses OneDrive or OneNote to share documents and notebooks with students, the teacher must know all of the students' emails quickly and easily, and a variety of emails would cause an issue. The OneNote feature of Office365 will be used by many teachers, and this feature is more easily shared and used for collaboration using common emails. There are features of Office365 that will not function outside of the 'hsestudents.org' account domain.

My student has forgotten his/her password for the school created account. What is the procedure? For account password resets, please have your student contact their building's technology specialist.

Apple IDs

Apps

Rental Devices will have all necessary apps already available to students.

Can we put our own personal apps on a rented device? No. HSE Manages and Supervises all app installation on rented devices.

How do I know which apps to put on the iPad? Each course has unique needs, so a variety of apps will be needed. Please reach out to the students' instructors with any questions. Generally, students will need Respondus LockDown Browser app, Microsoft apps such as Outlook, Word, and OneDrive, as well as a reliable internet browser - Safari or Chrome are recommended.

Device Safety and Security

What happens if a device gets stolen? Students and families are to report the theft of a rental device immediately to their Building Administrator and the Building Technology Specialist of their school. Families should file a police report if a personally owned device (BYOD) is stolen.

How does the school ensure safety and security of devices and prevent theft? It is everyone’s responsibility to remain vigilant in keeping devices safe and secure. ‘Find My’ is automatically enabled on rental devices. ‘Find My’ should be enabled on BYODs to help located lost or stolen devices. Families are responsible to activate this feature on BYOD. This feature only works if enabled on the device, if the device is connected to Wi-Fi, and if it has a battery charge.

How does the district address wear and tear on rented devices? The district collects rented devices each summer for cleaning and resetting. Similar to the process used with textbook wear and tear, necessary repairs will occur before returning devices to students.

If a student damages or steals another student’s device, who is liable? Student Handbook policies in regard to vandalism or purposefully damaging someone else’s property are followed.

iPad Information

General information about iPads can be found here.

Setting up iPads

Set up Wi-Fi (BYOD)

Tap settings.
Tap Wi-Fi.
Tap HSE-CORP when on district property or connect to your home network.
Enter Username and Password (Student Information can be found in Skyward, or by contacting your Building Technology Specialist).

BYOD Users Only

Install Securly (Securly is required on all devices to access the internet on district property).

Visit securly.com/ssl
Tap download the certificate.
Go to settings.
Tap profile downloaded.
Tap install at the top left, and again in the pop-up.
Tap general.
Scroll to the bottom and tap certificate trust settings.
Make sure the slider is green/ slid to the right next to securly.com.

Returning iPads

Items to be Returned

iPad
School issued iPad case.

Students will receive a charging brick and cord when issued their first device. This is for the student to keep and use throughout their time at HSE. The brick and cord will not be returned at the end of each year. Each student will only receive one brick and one cord.

Prior to Returning the Device

Carefully clean the device using a soft cloth. Do not use any liquids to clean the device.
Remove any stickers, papers, tape, pictures, etc. from the case or under the case.
Take a date/timestamped photo of the iPad with the iPad turned on and displaying the student's login information. This photo will assist in verifying the condition of the iPad upon return.
Do not reset the device. The Technology Specialist accepting the returned devices will require the student to re-enroll their rental device at the time of return if the device is reset.

Remove any Restrictions on the Device

Open settings.
Tap screen time.
Tap turn off screen time.
Enter screen time password if prompted.
Tap turn off screen time.

Remove the Passcode

Open settings.
Tap touch ID & passcode.
Enter passcode.
Tap turn off passcode.
Reenter passcode
Tap turn off.

Return the Device

Bring the device to school.
Return the device to the Building Technology Specialist.
Receive the *return receipt indicating obvious damaged status.

*Further detailed inspections will occur post return and charges may be applied if damage is discovered.

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