Rental iPad Return information
The following information only applies to students and families who rented an iPad from HSE this year. We ask these families to carefully review the following information.
WHEN AND WHERE WILL RENTAL IPADS BE COLLECTED?
iPads will be collected next week at your student’s school. Information about dates, times and procedures will be sent to you via Skylert from the school as well as posted on the school’s website.
WHAT NEEDS TO BE RETURNED?
All students will return their rented HSE
iPad and
cases (and
keyboards for grades 7 and 8).
WHAT ABOUT CHARGING BRICKS AND CORDS?
Rented cords and bricks will not be collected. If you are a new renter, you are welcome to keep the rented cord and brick that were issued to you. Repeat renters for 2020-21 and beyond will not receive a new cord and brick. You may use the one initially provided to you or you may provide your own.
WHAT DO I NEED TO DO TO PREPARE THE IPAD FOR RETURN?
We ask that families
follow the directions in the link below to prepare the iPad for return. It is important that families follow all steps in the link.
It is important that families DO NOT erase/reset the iPad on their own. HSE must verify that the iPad has been signed out of their Apple ID before the iPad is reset.
https://goo.gl/L3osfy
WHAT IF THE IPAD IS DAMAGED? WHAT ARE THE FEES?
Upon collection, the iPad and case/keyboard will be quarantined for two weeks. A thorough inspection will later assess the working condition of the iPad and case/keyboard and images will be taken to document such damage. Any damage to the iPad and/or case/keyboard will result in fees being assessed to the student’s account. Following inspection, the iPad will be erased of all content and stored for the summer.
Sample fees that could be applied to the student’s account:
- Missing iPad case for K-6 (or damaged where it cannot be reissued) - $35
- Missing iPad case for 7-8 (or damaged where it cannot be reissued) - $49.95
- Missing iPad keyboard for 7-8 (or damaged where it cannot be reissued) - $49.95
- Cracked or severely scratched screen - $79
- Other damage (i.e., bent housings, broken headphone jack or loose video cable) - $79
- Liquid damage to the iPad or other damage to the iPad beyond repair - $294
- Lost, missing, or unreturned iPad - $294
WHAT IF MY STUDENTS KEYBOARD IS IN THEIR LOCKER (only grades 7 & 8)?
After our thorough inspection, we will issue you a replacement fee for the missing keyboard in your student’s account. Once we are able to allow students back into schools, information will be communicated about when students can gather items from their lockers. During that time, we will have a station setup where the keyboards can be returned. If returned, we will remove the fee from their account.