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COVID-19 (Coronavirus) Update

Frequently Asked Questions

COVID-19 (Coronavirus) Frequently Asked Questions
March 23, 2020 | 11:30 a.m.
How long will HSE Schools be closed?
NEW - On Thursday, March 19, Governor Eric Holcomb mandated all schools to close until May 1, 2020. HSE Schools will follow all directives from our local, state and national leaders in the effort to slow the spread of COVID-19.
What is the new schedule for eLearning for students?
NEW - HSE Schools will hold eLearning for students on Tuesdays, Wednesdays and Thursdays. Mondays and Fridays of eLearning weeks are considered Emergency Closure days and will not need to be made up. eLearning will not be held the week of March 30 or April 6 (Spring Break). Attendance will be taken by students logging into Canvas each eLearning day.
How will I receive communication and updates from HSE Schools?
Any school closures or other emergency information will be communicated using the district’s standard channels of communication, including phone calls, emails, text messages and the HSE Schools website. Parents, guardians and staff should verify that their phone numbers and email addresses are correct in Skyward to ensure notifications are received.
Will Central Office be open for regular business during this closure?
In an effort to mitigate the spread of COVID-19, Central Office will not be open to the public while schools are closed. If you need to reach a staff member, click here. If you are in need of help with enrollment, student transfer or other matters, email generalinquiry@hse.k12.in.us.
What if my student needs a work permit?
NEW - The Indiana Department of Labor has suspended two requirements of Indiana’s child labor law:
  • For employers to have on file a work permit for minors they employ;
  • Permission letters from the school allowing minors to work during restricted hours of 7:30 a.m. to 3:30 p.m. on eLearning days. This action only applies to 16- and 17-year-old students. Those who are 14- and 15-years-old fall under the federal school hours restriction. 
This directive will be in effect until May 1, 2020. If you have further questions, email generalinquiry@hse.k12.in.us.
Will there be meal assistance for students while schools are closed?
NEW - To ensure students continue to receive healthy meals during this closing, the HSE Food and Nutrition Services team distributed three-weeks of breakfast and lunch items on March 16, 2020. Please check back for more information on upcoming food distribution events. In the meantime, click here for a list of community resources and if your student needs further assistance, email Andria Ray at aray@hse.k12.in.us.
How will my student receive his/her class assignments?
Students will receive online instructional content provided by their teachers. These lessons will be interactive and relate to the curriculum for the specific class. Students will have access to their teachers via email or another method communicated by the teacher. On Monday, March 16 eLearning content will be communicated to students no later than noon. On all following eLearning days, content will be posted to Canvas no later than 9:00 a.m.
  • For grades K-4, eLearning will be communicated in the eLearning section of the teacher’s Canvas course.
  • For grades 5-12, eLearning will be communicated via the announcement section in Canvas.
As a general guideline, eLearning assignments/activities should take between 20-30 minutes per class/content area. At the K-4 level where assignments/activities blend across multiple content areas, teachers will communicate about how long the assignment/activity should take to complete. For more information on eLearning procedures, click here, and scroll to the bottom of the page. For assistance with Canvas, click here.
What if my student doesn’t have home Wi-Fi access?
You may access the HSE network via our dedicated outdoor Wi-Fi in the main parking lots of  New Britton Elementary School, Geist Elementary School, and in the shared parking lot of Sand Creek Elementary School and Sand Creek Intermediate School.
If Comcast is your local service provider, effective Monday, March 16, Comcast has announced it is offering two months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with COVID-19. Click here for more details.

What if my student’s rental device (iPad or laptop) is not working properly while schools are closed?
Families should contact the HSE Helpdesk at 317.594.4110 or email helpdesk@hse.k12.in.us for assistance.
Will the schools be open if my student left something?
All schools are closed to the public until Monday, May 4
My student was scheduled to take ILEARN-3, IREAD, ISTEP+, I AM, ISPROUT and/or WIDA Screener. Will those tests be rescheduled upon student’s return?
NEW - The Indiana Department of Education has canceled all state-required assessments for the 2019-20 school year.
What is the status of the Panorama surveys for families, teachers, and students that were scheduled between March 23 - April 2?  ​
The Panorama survey window has been postponed and will be rescheduled at a later date.
My student is enrolled in AP classes. How will AP exams be conducted? Will student still receive credit for these courses?
NEW - According to College Board, traditional face-to-face AP exam administrations will not take place for the 2019-2020 academic year, instead  students can take a 45-minute online exam at home. There will be two different testing dates for each AP subject. Students will be able to take these streamlined exams on any device they have access to which includes, computer, tablet or smartphone. Taking a photo of handwritten work will also be an option.
Beginning on Wednesday, March 25, students can attend free, live AP review courses, delivered by AP teachers from across the country. These courses:
  • Are optional, mobile-friendly, and can be used alongside any work your teacher may give you.
  • Will be available on-demand, so you can access them any time.
  • Will focus on reviewing the skills and concepts from the first 75% of the course. There will also be some supplementary lessons covering the final 25% of the course. 
For more information, click here.
My student was assigned an internship. Are they required to fulfill their internship hours while school is closed?
NEW - Students were involved in internship experiences will immediately suspend their involvement while schools are not in session.
Will mental health support be available to students while schools are closed?
If your student is currently a client of Community Health Network, please communicate with the therapist on times to meet during this closure.
If your student is not assigned a therapist through Community Health Network, but needs support while schools are closed, please email your school counselor.
There are also number of free resources available 24/7:
  • www.havehope.com or call 888.628.8255. You may also text IN to 741741.
  • https://lookupindiana.org/ or call 800.284.8439. You may also text LOOKUP to 494949.
  • https://suicidepreventionlifeline.org/ or call 800.273.8255.
  • You may also use the HSE Report It! App (available on the Apple App Store and GooglePlay), if you are concerned about the well-being of another student.
  • If you have immediate concerns or are in danger, call 911.

Will school- and district-sponsored trips be canceled due to concerns of COVID-19?
NEW - All travel (school and/or district sponsored) through the summer has been canceled.
Will I be refunded for canceled field/study trips?
We are currently working with vendors and locations to secure either refunds and/or new dates to reschedule field/study trips.
Will HSE Schools continue to host and/or attend events? 
At this time, all scheduled events have been canceled until further notice.
Will Spring athletics and/or extracurricular activities continue while schools are closed?
NEW - All athletics and extracurricular activities held at HSE school facilities are canceled until May 3.
Will there be a high school graduation? If not, how will students receive their diploma?
NEW - At this time, commencement has not been canceled or rescheduled. We will follow the guidance of local, state and federal health officials. COVID-19 continues to be a fluid situation and may warrant additional announcements in the near future. Please monitor our various communication channels for the latest.
What is the COVID-19 (Coronavirus)?
COVID-19 is a respiratory illness caused by a novel (new) virus, and we are learning more about it every day. There is currently no vaccine to protect against COVID-19. Symptoms include: cough, fever and shortness of breath. In rare cases, COVID-19 can lead to severe respiratory problems, kidney failure or death.
What can I do to help prevent illness?
The most important thing you can do is remain calm, prepared, and informed. It also is important to take standard illness prevention tips. The same steps you take to reduce the spread of flu or other respiratory illnesses are key tools for reducing the spread of coronavirus.
How the public can help:
  • Stay home when you are sick. The CDC recommends that you remain home until you are “fever free” for at least 24 hours.
  • Seek medical attention if you are experiencing symptoms that cause concern.
  • Cover your cough or sneeze with a tissue, or by coughing into the inside of your elbow. Throw any used tissues away in trash.
  • Avoid touching eyes, mouth and nose with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces in and around your home.
Click here to read the Mayor’s Community Plan for COVID-19. More information is available here from the Centers for Disease Control and Prevention.
How do I explain COVID-19 to my family?
Don’t be afraid to discuss COVID-19 with your children, but let them guide the conversation. It is important to provide facts without promoting a high level of stress. Remind your children that the adults are working to address this concern and give them actions they can take to protect themselves.
  • Early elementary school children need brief, simple information that should balance COVID-19 facts with appropriate reassurances that their schools and homes are safe and the adults are there to help keep them healthy. Give simple examples of the steps people take every day to stop germs and stay healthy, such as washing hands. Use language such as “adults are working hard to keep you safe.”
  • Upper elementary and intermediate school children will be more vocal in asking questions about whether they truly are safe and what will happen if COVID-19 comes to their school or community. They may need assistance separating reality from rumor and fantasy. Discuss efforts of school and community leaders to prevent germs from spreading.
  • Junior high school and high school children are able to discuss the issue in a more in-depth (adult-like) fashion and can be referred directly to appropriate sources of COVID-19 facts. Provide honest, accurate, and factual information about the current status of COVID-19. Having such knowledge can help them feel a sense of control.
What is HSE Schools doing to prevent the spread of germs?
NEW - HSE Schools will be closed  starting Monday, March 16  through May 1. We will assess the spread of the virus and will communicate if additional time off is needed prior to May 1.

What happens if a student or staff member is exposed to or diagnosed with COVID-19?
While there have not been any confirmed cases at HSE Schools, the district will follow local and  state health department guidelines. If there is a confirmed case, we will report it to the Hamilton County Health Department and the Indiana State Department of Health.
What about travel over Spring Break?
NEW - Any person returning from Spring Break travel with COVID-19 symptoms may be required to self-quarantine. Depending on your unique circumstances, you may choose to delay or cancel your plans. If you do decide to travel, be sure to take steps to help prevent getting and spreading COVID-19 and other respiratory diseases during travel. For the most up-to-date COVID-19 travel information, visit the  CDC COVID-19 Travel page.
Suggested Resources:

Hamilton County Health Department
Indiana Department of Health
Centers for Disease Control and Prevention
World Health Organization


Hamilton Southeastern Schools

  • Central Office
  • 13485 Cumberland Road, Fishers, IN 46038
  • Office Hours: M - F 7:30am - 4:30pm 
  • (317) 594-4100  (800) 905-6665

  • HSE Schools wants to hear from you! To send a general inquiry to the Hamilton Southeastern administration office, click here. 

Our Mission

Hamilton Southeastern Schools, as a forward-thinking school district, provides educational opportunities to ensure the success of each and every student, to become a responsible citizen and to positively influence an ever-changing world community.