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COVID-19 (Coronavirus) Update

Frequently Asked Questions

COVID-19 (Coronavirus) Frequently Asked Questions
March 18, 2020 | 12:30 p.m.
Why did HSE Schools decide to close?
In light of Governor Eric Holcomb’s request to slow the spread of COVID-19, Hamilton Southeastern Schools decided to close for students starting Monday, March 16 through Thursday, April 2. Spring Break begins on Friday, April 3. At this time, school is set to resume on Monday, April 13. HSE Schools will use a combination of eLearning and waiver days granted by Gov. Holcomb.
How will I receive communication and updates from HSE Schools?
Any school closures or other emergency information will be communicated using the district’s standard channels of communication, including phone calls, emails, text messages and the HSE Schools website. Parents, guardians and staff should verify that their phone numbers and email addresses are correct in Skyward to ensure notifications are received.
Will Central Office be open for regular business during this closure?
In an effort to mitigate the spread of COVID-19, Central Office will not be open to the public while schools are closed. If you need to reach a staff member, click here, or you may send an email to generalinquiry@hse.k12.in.us. If you are in need of help with enrollment, student transfer, work permits, etc., we will be able to assist you in-person starting back on Monday, April 13.
What if my student needs a work permit?
To obtain a work permit during school closures until April 13, 2020 due to COVID-19, please email generalinquiry@hse.k12.in.us and include ‘Work Permit’ in the subject line. We will be in contact with you regarding your request as soon as possible.
Will there be meal assistance for students while schools are closed?
To ensure students continue to receive healthy meals during this closing, the HSE Food and Nutrition Services team distributed three-weeks of breakfast and lunch items on March 16, 2020. At this time, no other food distribution events have been planned. Click here for a list of community resources. If you need further assistance, email Andria Ray at aray@hse.k12.in.us.
How long will eLearning be in place for students?
At this time, HSE Schools will hold eLearning from Monday, March 16 through Friday, March 27. Attendance will be taken by students logging into Canvas each eLearning day. There will be no eLearning days on waiver days (refer to the calendar above).
How will my student receive his/her class assignments?
Students will receive online instructional content provided by their teachers. These lessons will be interactive and relate to the curriculum for the specific class. Students will have access to their teachers via email or another method communicated by the teacher. On Monday, March 16 eLearning content will be communicated to students no later than noon. On all following eLearning days, content will be posted to Canvas no later than 9:00 a.m.
  • For grades K-4, eLearning will be communicated in the eLearning section of the teacher’s Canvas course.
  • For grades 5-12, eLearning will be communicated via the announcement section in Canvas.
As a general guideline, eLearning assignments/activities should take between 20-30 minutes per class/content area. At the K-4 level where assignments/activities blend across multiple content areas, teachers will communicate about how long the assignment/activity should take to complete. For more information on eLearning procedures, click here, and scroll to the bottom of the page. For assistance with Canvas, click here.
What if my student doesn’t have home Wi-Fi access?
You may access the HSE network via our dedicated outdoor Wi-Fi in the main parking lots of  New Britton Elementary School, Geist Elementary School, and in the shared parking lot of Sand Creek Elementary School and Sand Creek Intermediate School.
If Comcast is your local service provider, effective Monday, March 16, Comcast has announced it is offering two months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with COVID-19. Click here for more details.

What if my student’s rental device (iPad or laptop) is not working properly while schools are closed?
Families should contact the HSE Helpdesk at 317.594.4110 or email helpdesk@hse.k12.in.us for assistance.
Will the schools be open if my student left something in their classroom and/or locker?
All schools are closed to the public until Monday, April 13.
My student takes medication during the school day. How can I pick up that medication?
All schools are closed to the public until Monday, April 13.
My student was scheduled to take ILEARN, IREAD, SAT, IAM. Will those tests be rescheduled upon student’s return?
We are anticipating additional guidance from the Indiana Department of Education and will communicate the plans for these assessments at a later date.
What is the status of the Panorama surveys for families, teachers, and students that were scheduled between March 23 - April 2?  ​
The Panorama survey window has been postponed and will be rescheduled at a later date.
Will mental health support be available to students while schools are closed?
If your student is currently a client of Community Health Network, please communicate with the therapist on times to meet during this closure.
If your student is not assigned a therapist through Community Health Network, but needs support while schools are closed, there are a number of free resources available 24/7.
  • www.havehope.com or call 888.628.8255. You may also text IN to 741741.
  • https://lookupindiana.org/ or call 800.284.8439. You may also text LOOKUP to 494949.
  • https://suicidepreventionlifeline.org/ or call 800.273.8255.
  • You may also use the HSE Report It! App (available on the Apple App Store and GooglePlay), if you are concerned about the well-being of another student.
  • If you have immediate concerns or are in danger, call 911.
What is the COVID-19 (Coronavirus)?
COVID-19 is a respiratory illness caused by a novel (new) virus, and we are learning more about it every day. There is currently no vaccine to protect against COVID-19. Symptoms include: cough, fever and shortness of breath. In rare cases, COVID-19 can lead to severe respiratory problems, kidney failure or death.
What can I do to help prevent illness?
The most important thing you can do is remain calm, prepared, and informed. It also is important to take standard illness prevention tips. The same steps you take to reduce the spread of flu or other respiratory illnesses are key tools for reducing the spread of coronavirus.
How the public can help:
  • Stay home when you are sick. The CDC recommends that you remain home until you are “fever free” for at least 24 hours.
  • Seek medical attention if you are experiencing symptoms that cause concern.
  • Cover your cough or sneeze with a tissue, or by coughing into the inside of your elbow. Throw any used tissues away in trash.
  • Avoid touching eyes, mouth and nose with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces in and around your home.
Click here to read the Mayor’s Community Plan for COVID-19. More information is available here from the Centers for Disease Control and Prevention.
How do I explain COVID-19 to my family?
Don’t be afraid to discuss COVID-19 with your children, but let them guide the conversation. It is important to provide facts without promoting a high level of stress. Remind your children that the adults are working to address this concern and give them actions they can take to protect themselves.
  • Early elementary school children need brief, simple information that should balance COVID-19 facts with appropriate reassurances that their schools and homes are safe and the adults are there to help keep them healthy. Give simple examples of the steps people take every day to stop germs and stay healthy, such as washing hands. Use language such as “adults are working hard to keep you safe.”
  • Upper elementary and intermediate school children will be more vocal in asking questions about whether they truly are safe and what will happen if COVID-19 comes to their school or community. They may need assistance separating reality from rumor and fantasy. Discuss efforts of school and community leaders to prevent germs from spreading.
  • Junior high school and high school children are able to discuss the issue in a more in-depth (adult-like) fashion and can be referred directly to appropriate sources of COVID-19 facts. Provide honest, accurate, and factual information about the current status of COVID-19. Having such knowledge can help them feel a sense of control.
What is HSE Schools doing to prevent the spread of germs?
HSE Schools will be closed  starting Monday, March 16  through April 12. We will assess the spread of the virus and will communicate if additional time off is needed prior to April 10.

What happens if a student or staff member is exposed to or diagnosed with COVID-19?
While there have not been any confirmed cases at HSE Schools, the district will follow local and  state health department guidelines. If there is a confirmed case, we will report it to the Hamilton County Health Department and the Indiana State Department of Health and follow their recommendations.
Will school- and district-sponsored trips be canceled due to concerns of COVID-19?
School- and district-sponsored travel to locations with travel advisories for COVID-19 as identified by the CDC or the U.S. Department of State have been canceled.
Will I be refunded for canceled field trips?
We are currently  working with vendors and locations to secure either refunds and/or new dates to reschedule field trips.
What about travel over Spring Break?
Any person returning from Spring Break travel with COVID-19 symptoms may be required to self-quarantine. The CDC has issued no official recommendations regarding domestic travel at this time, but all travelers should practice general preventative measures. Regarding international travel, the CDC recommends avoiding nonessential travel to countries with a level 3 travel health notice. Additionally, anyone returning from countries with a CDC level 2 or 3 travel health notice may be instructed to self-quarantine for 14 days. For more information on this, click here.
Will HSE Schools continue to host/attend events? 
At this time, all scheduled events have been canceled until further notice.
Will athletics/extra-curricular practices continue while schools are closed?
All activities held at HSE school facilities are canceled until further notice.
Suggested Resources:

Hamilton County Health Department
Indiana Department of Health
Centers for Disease Control and Prevention


Hamilton Southeastern Schools

  • Central Office
  • 13485 Cumberland Road, Fishers, IN 46038
  • Office Hours: M - F 7:30am - 4:30pm 
  • (317) 594-4100  (800) 905-6665

  • HSE Schools wants to hear from you! To send a general inquiry to the Hamilton Southeastern administration office, click here. 

Our Mission

Hamilton Southeastern Schools, as a forward-thinking school district, provides educational opportunities to ensure the success of each and every student, to become a responsible citizen and to positively influence an ever-changing world community.